Frequently Asked Questions

Make the most of your stay at Jaci's Lodges by running through an array of frequently asked questions, designed to provide you with comprehensive answers to common inquiries about your upcoming or prospective stay. Whether you're curious about our accommodation options, activities available during your visit, or practical details such as check-in times and amenities, we're here to ensure your experience with us exceeds expectations.

1. What should I pack for my safari at Jaci’s? -
  • Comfortable shoes (closed for safari walks and sandals for around the lodge)
  • Sun hat, sunscreen, sunglasses and swimming costume
  • Warm rain jacket and gloves (depending on season)
  • Binoculars and camera, charger and international adapters
  • Re-usable or sufficient disposable face masks, biodegradable, washable and reusable fabric is preferred
  • There are specific travel requirements for children 18 years and under to enter South Africa, so please ensure you are aware of these and have the original, valid documentation.
2. How do I get there? +

Do not use a GPS. Madikwe Game Reserve is easily reached by car or air: A 3.5 hour drive from Johannesburg or a daily scheduled flight from OR Tambo International Airport with Federal Air.

Directions to Jaci’s
Directions Map

For more information on how to get here, please contact our lodge manager:
+27 (0)72 609 2685

3. What types of accommodations do you offer? +

Jaci’s Lodges offers a wide range of accommodation options, ranging from exclusive-use safari villas to idyllic honeymoon suites. Please visit our “Stay” page to find out more about our various accommodation options.

4. What activities are available at the lodge? +

Jaci’s Lodges offers a wide range of fantastic activities, ranging from safari game drives, guided bush walks, sublime dining experiences and a wide array of different areas to discover and explore. Please visit our “experience” page to find out more about the various activities on offer at Jaci’s Lodges.

5. What wildlife can be seen in the surrounding area? +

Madikwe Game Reserve boasts an impressive variety of prolific African wildlife and birdlife, including Africa’s Big Five. The reserve is also famous for its weird and wonderful creatures, including African wild dog, cheetah, brown/spotted hyena and black rhino. For more information about Madikwe’s wildlife and wilderness, please visit our “Madikwe Game Reserve” page.

6. What is included in the safari packages? +
  • Accommodation
  • Twice-daily game drives
  • All meals
  • Select local house drinks including a variety of fine South African wines, spirits, beers and non-alcoholic beverages (subject to booking terms and conditions)
  • High speed WiFi throughout the property
7. Are children welcome at the lodge? +

Jaci’s Safari Lodge and exclusive-use safari villas welcomes children of all ages while Jaci’s tree Lodge welcomes children of 12 years old and above.

8. What is the best time of year to visit Jaci’s Lodges? +

Jaci’s Lodges in Madikwe Game Reserve is a year-round safari destination, with Summer and Winter both providing a world-class African safari experience. For more information about Madikwe’s climate, please visit our “Madikwe Game Reserve” page.

9. Can dietary restrictions or preferences be accommodated for meals? +

Yes. Jaci’s Lodges can cater for a variety of dietary requirements. Please contact the lodge for further details.

10. Is Wi-Fi available at the lodge? +

Yes. Both Jaci’s Tree Lodge and Jaci’s Safari Lodge have free, high speed WiFi in all the main areas, as well as the individual suites.

11. What is the nearest airport to the lodge, and do you provide transportation services? +

The closest international airport to Jaci’s Lodges is O.R. Thambo International Airport in Johannesburg, situated 3.5 hours away from Jaci’s Lodges by road. There is also an airstrip inside the reserve 15 minutes away from the lodges accessible by twice-daily flights with Federal Air, allowing you to fly directly into the reserve from O.R. Thambo International Airport.

12. Do you offer private or group safaris? +

Yes. We have three exclusive-use villas at Jaci’s Lodges for families and groups that come with a private guide, game viewing vehicle, chef and villa host. For more information about our exclusive-use villas, please see out “Stay” page.

13. Is there a minimum stay requirement? +

Yes. Over peak season, we have a minimum three night policy.

14. Are laundry services available at the lodge? +

Yes, these are at an additional charge.

15. Do you provide any conservation or community outreach programs? +

Yes. Through Madikwe Game Reserve, Jaci’s Lodges offers rhino notching experiences at an additional cost. Rhino notching is subject to availability, comes at an additional cost and must be arranged in advance. For more information about our rhino notching experiences, please visit our “Experience” page.

Disover Madikwe

Book Now

Book your safari with us