Frequently asked questions

Where is Madikwe Game Reserve?

Madikwe Game Reserve is located in South Africa’s North West province. Our northern border adjoins the Botswana national boundary, while the southern border is defined by the Dwarsberg.

How do I get to Madikwe?

You can fly or drive. Should you be driving, please make use of the directions we provide and do not use a GPS, which gives unreliable directions.

What can I expect to see at Madikwe?

Madikwe is home to the Top 10, which includes everything you want to see on safari, and more. We are proud to have the famous Big 5 (including both black and white rhino), plus endangered African wild dog, spotted and brown hyena, giraffe, hippo and cheetah, in addition to a wide diversity of plains game. There are over 300 bird species, so it is indeed a birders’ paradise.

What should I pack?

Comfortable shoes (closed for walking and sandals for around the lodge), sun hat, sunscreen, sunglasses, and warm rain jacket and gloves, depending on season. Remember your binoculars and camera, charger and international adapters. There are specific travel requirements for children 18 years and under to enter South Africa, so please ensure you are aware of these and have the original, valid documentation.

What does the rate include?

Your chosen accommodation option as well as twice daily game drives, afternoon tea, dinner and brunch, as well as lunch on the day of arrival (if pre-booked) and selected house drinks and wines.

What is the climate?

Summer (October to April) is our hot and rainy season. Expect very hot days with scattered thundershowers, magnificent lightning storms and rolling thunder with downpours which can last a couple of hours. Winter (May to September) is generally warm and sunny, with cold starry nights and occasional rain. Dress for the cold and have layers to take off as the sun’s rays warm the day. No matter the season, game drives go out every morning and evening.

Will I be able to get cellular or wifi connection at the lodge?

Certain local network carriers (eg, Vodacom) do work in the area. Limited wifi is available in the main lodge areas but don’t expect lightning-fast speed or consistent connection. Plan to only answer urgent emails and post some pictures on your social media, as trying to stream videos will only leave you frustrated.

Are children welcome at Jaci’s Lodges?

Children of all ages are welcome in the Nare and Safari Suites at Jaci’s Safari Lodge. Children can be accommodated in the Tented Suites at Jaci’s Safari Lodge at certain times, by special request. No children are permitted at Jaci’s Tree Lodge. At Jaci’s Lodges, persons 12 years and younger are considered children while persons 13 years and older are considered adults and charged at the applicable, full rate.

How old does a child have to be to go on the safari vehicle?

When staying in the Nare or Safari Suites, there is no restriction on the ages of the children, as you have a private game-drive vehicle. At Jaci’s Safari Lodge, 6– to 12-year-olds are accommodated on the family game-drive vehicle.

What is the age restriction of children in the boma?

No children under the age of 6 are allowed in the boma areas.

Is malaria present in the area?

Madikwe Game Reserve is a declared malaria-free area but we recommend you consult with your doctor for up-to-date and detailed advice before traveling.

What currency is best for use in South Africa?

South African Rands (ZAR).

Are credit cards accepted?

MasterCard and Visa are accepted. We do not accept American Express or Diners Club cards.

Are there standard tipping/gratuity guidelines?

Tipping is completely at your discretion. Generally, we advise guests not to tip individual staff at either of the lodges but to rather leave one gratuity (which can be added to your check-out bill or paid in cash) for all the staff, which is then divided equally at the end of each month. The only exception is the Jaci’s field guides, who can be tipped individually, as they do not participate in the general staff tips.